happyfide ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, email address, and demographic information, that you voluntarily give to us when you register with the Application.
• Sensitive Personal Data: Information related to your health and well-being, such as journal entries, mood tracking data, and quiz responses. We treat this data with the highest level of confidentiality and security. All journal and chat data is encrypted in transit and at rest.
• Usage Data: Information our servers automatically collect when you access the Application, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Application.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Create and manage your account.
• Provide personalized content and recommendations.
• Anonymously improve our AI models and application features. No personally identifiable information is used for training.
• Monitor and analyze usage and trends to improve your experience.
• Respond to your requests and provide customer support.

3. Data Security and HIPAA/GDPR

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

• Data Encryption: All data, especially sensitive data, is encrypted in transit (using TLS) and at rest.
• Access Control: We enforce strict access controls to ensure only authorized personnel can access sensitive data, and we adhere to the principle of least privilege.
• Data Minimization: We only collect data that is necessary to provide our services.

4. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• To exercise these rights, please contact us using the contact information below.

5. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: privacy@happyfide.com